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Superior Heating & Cooling Testimonials

Read What Our Customers Have to Say!

"Wanted to give a shout-out to Superior Heating and Cooling in Columbus. To start, the sales rep was very understanding and patient. I started the process of getting quotes right before Emily passed away. I cancelled appointments, could not make decisions, made decisions, changed my mind…. Finally, months later, I made up my mind and had it done. The two gentlemen that came to install it were amazing. They were extremely professional, yet friendly and patient with my muddled brain. They installed, cleaned up and actually left the room cleaner than when they arrived! They walked me through what they did and how to maintain my new furnace. Then I stopped into their office to pay and the ladies in the office were so kind and helpful. The story continues … I didn’t know I was eligible for a rebate. I turned my house upside down looking for the receipt to no avail. Back to the office I went. A very kind gentleman and one of the office ladies were so helpful and got me a receipt, filled out my rebate form and sent it out. I am so impressed with everyone within this company that I dealt with. I’m in a very stressful time of my life dealing with Emily’s death and from start to finish Superior lived up to their name- they were superior in meeting my needs and helping me during this difficult time. They originally outfitted our house 25 years ago and I’ve needed their service a few times over the years. During the decades I used them I’ve never been let down. Highly recommend them!!!"

Lisa M.


"Thank you so much for donating your services and materials for our new location. How exciting, that because of companies and people like you, we will soon be able to host families with children in the midst of a medical crisis in Port Huron! All for free, of course, because we your generosity on to our guests."

Tracy & Jeff

 

"Thank you so much for helping me out with my new place. It is a big help both practically and financially."

 

"Thank you so much for your support of the Community Roofsit 2020. With your help this we raised over $148,000! Thank you for your belief that 'It shouldn’t hurt to be a child.'"

 

Just a short note to mention that Pauline & I are very satisfied with the work done in replacing our furnace and A/C a short time ago. Your employees Dustin and Todd were great. They answered our questions well and worked all the time except for lunch. Good Guys!

Ron & Pauline


"Did we tell you how AWESOME Pete Cervini of Superior Heating and Cooling is? He has offered to donate the labor and materials to install a radiant heater in our barn for the animals. He also contacted Scott at International Radiant And Mechanical Systems who will be donating the heater!! We are humbled by their generosity. This will decrease our electric bills significantly and still keep our animals warm. Please support these local businesses who generously donate to help animals in need. What a testimony of kindness and community support Thank you! Thank you! Thank you!"

Detroit Animal Welfare Group (DAWG)


"Trevor Kirby was very professional in fixing my water heater problem. Superior Htg & Clg are superior. I will continue to use them for all my heating & cooling needs. Thank you for the prompt service."

Rita N.


"We were so happy to find Superior Heating & Cooling available for emergency service during the midst of the pandemic. A leaking hot water pipe between the wall was creating a real problem for us. Our technician, Brian Marthen, quickly found the cause of the problem. Brian went out of his way to complete the repair that same day so that we would not be without hot water in the house. He also left the work site clean and neat and even blocked the hole in the wall for us to prevent our cat from climbing into the wall. Thank you Brian and Superior for coming to our rescue!"

Diane M.


I needed a Lennox dealer years ago and have worked with Superior for many years now! Superior has always done a great job on installs and with maintenance and service!!

Gordon C.


"We have been dealing with Superior Heating & Cooling for over 15 years and are certainly satisfied with their work, installing geo-thermal unit, new furnaces in both our garages, and recently a new hot water heater which it was a pure pleasure to have Matt and Austin in the house. They are both fine workman who seem to want to help keep the customer happy. They clean-up and are very polite and informative. As always, a pleasure to have you working at our home."

Bob and Rose B.


"I could not have had a better crew for my job. On time, polite, very neat, all around great job."

Robin U.


"Hi Pete, I just wanted to let you know what a great job your crew did with my new furnace and AC installation. Jesse came to the house initially and explained all my options to me in detail. I knew exactly what I was getting and why. He also was able to move us up in the start time since our AC had stopped and the temperature was so hot. Alex and Peter did a fantastic job with the installation and were both kind, professional, and hard working. They were able to finish in two days. I was amazed at how complicated the process was.

One more thing – All three of these people took great pride in their work and spoke very highly of you and the company. I was very happy with the manner in which the job was done. Congratulations to you for putting together such a great team. You can be assured that I will recommend your company to anyone who needs service.

Thank you"

Ray S.


"Wanted to Thank you for the great job your guys did with our boiler!"

Kathy K.


"Always a pleasure to do business with you. Honest and do good as your word."

Ellison


"Pete, Thanks again for awesome service. Your employees are the best!"

Sandy W.

 

"Justin did a great job, polite, and respectful, always kept them updated with what he was doing and he was done by the end of the day."

Melissa G.


"Dear Pete,

A note of thanks and appreciation to you and your staff for working so hard to install my new air conditioning system. I appreciate everyone’s efforts and abilities. John O’Neil is such a great gut. He’s the epitome of a “job well done” Tyler and Alan were excellent working and very helpful and patient when it was time to explain things. Jerry did a great job of ordering and having the units delivered properly.

I guess I can recap this up by saying “Superior Heating & Cooling” is Superior. I look forward to enjoying the new furnace this winter, too. I’m sure I’ll be 100% satisfied. Thank you all for your help and kindness.

Blessings to all,"

Suzanne G.


"Hello Pete,

There are two things that I have noticed. The first is I never get warm; with the old unit I would get warm and then notice the AC kick on. The other is how quiet it is. The fan is set on low continuous and even when it ramps up, I don’t notice it running. I was outside the other day and heard the neighbor’s AC running, I look at mine and saw the bushes moving so I knew it was running full speed. I was about 8 feet from my AC, but only heard the neighbors.

I had not paid any attention to operating costs, so I looked at my last 3 bills. My DTE bill said I used 13%, 26% and 26% less energy than last year. I found it interesting that the last two months were both 26%.

I could not be happier with the Daikin Fit unit, thank you!

Thank-you,"

Tim P.


"Kari and I are so pleased with the heating/air conditioning system installed at our home. The house is consistently comfortable through all seasons AND our energy bills lower than the old house on Mayer — by a lot!

Thanks again,"

Kari and Pat

 

"Dear Pete:

We would like to thank you for the excellent and prompt service we received when needed to have our furnace replaced. As customers .of the D.T.E. service plan we had to first contact theme and were informed we needed to replace our furnace. We contacted two companies and received their estimates as well as yours. After hearing your plans and how you explained everything, we decided to use your company. One of the best decisions we could have made! You kept us informed each step of the way and kept your promises of delivery.

Monday morning your techs were here at 9:00am and went right to work, even though the unit wasn't unavailable until Tuesday you still sent them to get everything ready for installation and startup. Alex and Peter were very professional, and neat. When they left my utility room looked better then when they started, nothing was left behind, and the floors were even cleaned. By the way they also brought a heater for us to use until the furnace was running. will recommend Superior Heating and Cooling to anyone requiring quality service."

Sincerely, Fred and Claudia M. Emmett, MI


"Your company, Superior Heating & Cooling, went above and beyond for me and my family. In January, during the two coldest damp (so far) my furnace went out. Your guy, Joe, was here that same day and although he advised our furnace could be “fixed” suggested a new furnace wouldn’t cost as much so we proceeded with a new furnace. Joe advised our propane fuel must be low because moisture got into the lines. As be began working he said our furnace combusted and cracked in three places and it was leaking carbon monoxide. He was able to rig the furnace to burn low to keep our pipes from freezing but he did not want us to sleep at home that night. We made the choice to crack a basement window and stay. Needless to say, I was awake all night checking things and praying. The next day Alex and Pete came and spent the better part of 7 plus hours installing our new furnace. (Which by the way the owner, Pete made that happen. He made my family a priority and I can’t thank him enough.) At the end of the day the guys asked if we’ve been feeling ill and I said yes all of us for about three months and they told us we will begin to feel better very soon. It took a couple of weeks but we are all 100% better. Oh, Joe did something over and above – When he rigged the furnace, he stayed on another 30 – 45 minutes checking our upstairs are to make sure carbon monoxide was not returning. I can’t thank your company enough for acting so quickly. You did our central air in 2018 and now our furnace."

Ron & Kim C.


"Jeff did a great job (He was out on Monday) very professional and polite."

Leo B.


"Jesse was there within 1 ½ hours and was extremely happy with him."

Jerry M.

"Joe did an amazing job!"


"Pete, Brian was very pleasant efficient worker, good neat job and dawn is always very pleasant and efficient and a pleasure to hear."

Jim


"Trevor did a great job, was very knowledgeable and a very nice person."


"Trevor came out late Friday night, he did an excellent job and had a great attitude even when he got done at 2 AM. Great Guy"

Tom M.


"Joe did a great job and was very nice. Their company was great as always."

Jule D.

"Trevor do a great job, He’s such a nice guy!"

Kim G.


"Just wanted to let the owner know how much I appreciate the care and integrity that Joe, our servicemen brings to the job! He got us up and running before the cold snap, but more importantly goes the extra mile every time he comes to our house! Thank you very much."

Katherine M.


"Thank you so much for your help. You and Superior always go the extra mile. The same goes for your employees. This area is blessed by you. Thanks again."

Hans J.


"They just left, everything is done an I am happy with how it went. Your guys were very professional and knew what and how to do my project. I will definitely refer Superior to friends and family."

Craig


"Dear Pete, Just wanted to thank you and your staff for the great job you did installing the heating and AC in our home. We are very, very, pleased with the work and the finished product. Please thank Justin, Dave, Brian and Gabe for their hard work, professionalism and courtesy. They are truly skilled tradesman we would highly recommend you and your company to anyone who needs heating or cooling work done. Thank you again"

Steve and Ann F.


"Superior Heating & Cooling recently completed the installation of a new Boiler in my home and the work was top notch professional from beginning to end. Superior has been my Heating and Cooling company for over 10 years and everyone who I have ever recommended them to has been as pleased with their work as I promised them they would be."

Carol, Chesterfield Township


"Jon and his associates sure knew what they were doing! Great job - very courteous and careful - and cleaned up everything!"

Dolores Bayer of Columbus Township


“The overall experience of having geothermal installed was very satisfactory."

James M.


"Our furnace went up on us during the winter 2014 cold spell and Pete made himself and the crew available to us quickly, during a very busy time. Very thankful for their professionalism and dedication. True to their word!"

Steve and Vicki Ostrander of Fort Gratiot Township


"We were very satisfied with everything! People and products were great. Ran the heck out of the air conditioning this summer and will do the same with the furnace. It was quite a job, we know, but it was handled professionally by everyone. You're a great company and good people. Thank you!"

Louis and Sherry Laparl of Clay Township


“Excellent installation and follow-up.”

Gary and Judy from Fort Gratiot


"Your installers are second to none. They were just great."

Tom and Ruth P. from St. Clair