We would like to thank you for the excellent and prompt service we received when needed to have our furnace replaced. As customers .of the D.T.E. service plan we had to first contact theme and were informed we needed to replace our furnace. We contacted two companies and received their estimates as well as yours. After hearing your plans and how you explained everything, we decided to use your company. One of the best decisions we could have made! You kept us informed each step of the way and kept your promises of delivery.
Monday morning your techs were here at 9:00am and went right to work, even though the t!nit was unavailable until Tuesday you still sent them to get everything ready for instaltation and startup. Alex and Peter were very professional, and neat. When they left my utility room looked better then when they started, nothing was left behind, and the floors were even cleaned. By the way they also brought a heater for us to use until the furnace was running. will recommend Superior Heating and Cooling to anyone requiring quality service.
Sincerely, Fred and Claudia M. Emmett, Ml
Ron & Kim C.
Your company, Superior Heating and Cooling, went above and beyond for me and my family. In January, during the two coldest damp (so far) my furnace went out. Your guy, Joe, was here that same day and although he advised our furnace could be “fixed” suggested a new furnace wouldn’t cost as much so we proceeded with a new furnace. Joe advised our propane fuel must be low because moisture got into the lines. As be began working he said our furnace combusted and cracked in three places and it was leaking carbon monoxide. He was able to rig the furnace to burn low to keep our pipes from freezing but he did not want us to sleep at home that night. We made the choice to crack a basement window and stay. Needless to say, I was awake all night checking things and praying. The next day Alex and Pete came and spent the better part of 7 plus hours installing our new furnace. (Which by the way the owner, Pete made that happen. He made my family a priority and I can’t thank him enough.) At the end of the day the guys asked if we’ve been feeling ill and I said yes all of us for about three months and they told us we will begin to feel better very soon. It took a couple of weeks but we are all 100% better. Oh, Joe did something over and above – When he rigged the furnace, he stayed on another 30 – 45 minutes checking our upstairs are to make sure carbon monoxide was not returning. I can’t thank your company enough for acting so quickly. You did our central air in 2018 and now our furnace.
Jeff did a great job (He was out on Monday) very professional and polite.
Jesse was there within 1 ½ hours and was extremely happy with him.
Joe did an amazing job!
Pete, Brian was very pleasant efficient worker, good neat job and dawn is always very pleasant and efficient and a pleasure to hear.
Trevor did a great job, was very knowledgeable and a very nice person.
Trevor came out late Friday night, he did an excellent job and had a great attitude even when he got done at 2 AM. Great Guy
Joe did a great job and was very nice. Their company was great as always.
Trevor do a great job, He’s such a nice guy!
Just wanted to let the owner know how much I appreciate the care and integrity that Joe, our servicemen brings to the job! He got us up and running before the cold snap, but more importantly goes the extra mile every time he comes to our house! Thank you very much.
Thank you so much for your help. You and Superior always go the extra mile. The same goes for your employees. This area is blessed by you. Thanks again.
They just left, everything is done an I am happy with how it went. Your guys were very professional and knew what and how to do my project. I will definitely refer Superior to friends and family.
Steve and Ann F.
Dear Pete, Just wanted to thank you and your staff for the great job you did installing the heating and AC in our home. We are very, very, pleased with the work and the finished product. Please thank Justin, Dave, Brian and Gabe for their hard work, professionalism and courtesy. They are truly skilled tradesman we would highly recommend you and your company to anyone who needs heating or cooling work done. Thank you again
Carol, Chesterfield Township
Superior Heating and Cooling recently completed the installation of a new Boiler in my home and the work was top notch professional from beginning to end. Superior has been my Heating and Cooling company for over 10 years and everyone who I have ever recommended them to has been as pleased with their work as I promised them they would be.
- Dolores Bayer of Columbus Township
"Jon and his associates sure knew what they were doing! Great job - very courteous and careful - and cleaned up everything!"
- James M.
“The overall experience of having geothermal installed was very satisfactory."
-Steve and Vicki Ostrander of Fort Gratiot Township
"Our furnace went up on us during the winter 2014 cold spell and Pete made himself and the crew available to us quickly, during a very busy time. Very thankful for their professionalism and dedication. True to their word!"
- Louis and Sherry Laparl of Clay Township
"We were very satisfied with everything! People and products were great. Ran the heck out of the air conditioning this summer and will do the same with the furnace. It was quite a job, we know, but it was handled professionally by everyone. You're a great company and good people. Thank you!"
- Gary and Judy from Fort Gratiot
“Excellent installation and follow-up.”
- Tom and Ruth P. from St. Clair
"Your installers are second to none. They were just great."